Tuesday, March 15, 2011

Quality Recruiter Tips - How to Attract Quality People to Your Organization?


Recruitment has never been a simple task. What harder if you are aiming at recruiting top qualities?

A series of preliminary googling found me these key pointers to note:

Operating Realities - "Walk the Talk!"
Recent staffs are expected to not just satisfy the needs of external but also internal customers.

An article from a quality control expert Mr. Dick Moore reinforces how Problem Prevention is better than Defect Detection, which leads us to a deeper question of the quality of people organizations hire.

3 fundamental evaluation of applicants are to be focused on:
1. Is the applicant able to do the job?
2. Is the applicant willing to do the job?
3. Is the applicant manageable if hired?

Employers and recruiters should sit down to determine the very essential qualities and clearly categorize them into the "must" and "preferred" job requirements. This is compared to my own list of Prerequisites, Desirable and Trainable qualities.

Screening through cover letter and brief telephone interviews are recommended.

Among which the interesting thing is to ask 4 to 5 "hurdle" questions through brief telephone interviews. That reminded me of how Sunway Group first prescreened me before a face to face interview appointment was set to set a more stringent criteria.

Asks open-ended questions to predict applicants':
1. mental abilities
2. motivation
3. interests
4. personality characteristics

Remember, you're hiring a person, not a resume. Question: Who is the person?

Another key issue to note from Dick Moore's article:
Effective managers SOLVE PROBLEMS! Therefore it is a reasonable expectation to expect them to be:
1. fair
2. impartial
3. level-headed
4. reasonably optimistic

These effective managers should display the ability to:
1. motivate
2. train
3. coordinate
4. plan
5. delegate
6. communicate
7. direct
8. evaluate
9. counsel
10. discipline
11. terminate

Good managers do:
1. promote job satisfaction
2. lower absenteeism/ employee turnover
3. increase quality of work and ensure staffs are well-trained.

Some questions to ask applicants to highlight the quality of their management style includes these 4 recommended by some of the sites i listed below:
1. What would you do if you notice the quality of work of one of your employees falling off?
2. What would you do if you ordered A in the first day at work, and the staff recommended B, and you agreed? What if you disagreed?
3. Employees' needs vs. company's needs. Which is more important?
4. What kind of people you find difficult to work with? What you usually do in this situation?


2nd Key - Manage Motivation
"Understanding and managing motivation is how you close more deals and how you hire more top performers!" - by Adler Group on hiring on Performance-based Hiring.


3rd Key - Performance Profiles
defined as the job descriptions that define the real work and critical tasks.
(vs. skills listed on job description)

The 9 Factors/ Qualities that Attract Top Performers:

1. Job Match
- Does it match now? Does it motivate and stretch the candidate?
2. Quality of the Job
- short-term challenge
- long term growth opportunity & future learning
- any fast-track?
3. Making an Impact
4. The Job Stretch
- Critical Projects, New Markets, New Challenge.
5. Quality of Hiring Manager/ Having a Mentor
- leaders & mentors to work under
- mentors must be active in the recruiting process, if not, unlikely to be real mentor.
6. Work/ Life Balance
- "balance" means different thing to different people.
7. Quality of the Team
8. Quality of the Company, especially relationship of the job to the Company's Growth Plans.
- Job Branding - tie to company's BIGGER initiatives.
9. Compensation Package.
10. Flexibility
11. Responsibility
12. Values

These are the few sites you might want to read further on to get yourself a better view of what i learned researching for the above question.

1. How to hire quality people?
2. How to attract quality candidates?
3. Performance Hiring Concepts from The Adler Group.
4. Nine factors that attract the best candidates.

1 comment:

chrisshee said...

Thanks a lot for the tips Eliot. =)

Appreciate it. Will keep that in mind when i'm looking the next job =)

Have a great day!~